Privacy policy

Version 2026-11-11.v1 · November 11, 2026

What we collect

We process account and salon contact details, booking and customer records, services, staff information, transaction records, support requests and technical logs. A demo request includes your name, salon, phone, city, preferred language and time to call. We also store campaign tags, referral information and an attribution cookie for up to 30 days so we can understand where requests came from. We use session and security cookies to run the app.

How we use and share information

We use information to provide the service, respond to demo requests, support salons, protect accounts and measure use. Authorized platform staff can see demo requests. Service providers process information for hosting, payments, email, phone, SMS and AI features that a salon enables. Full card details are handled by the payment provider rather than stored in our app. AI features may send relevant conversation content to AI providers through our gateway. Do not submit information you are not authorized to share.

Text messaging privacy

We do not sell personal information. Mobile numbers, SMS opt-in data and consent are not shared with third parties or affiliates for their own marketing or promotional use. Messaging providers may process that information solely to deliver and support the messages you requested. Submitting a demo request does not subscribe you to recurring marketing texts.

Your choices

Contact your salon to access, correct, export or delete its customer records, or withdraw optional recognition consent. Account owners can contact us about their own account or demo request. We may need to verify identity and keep records required for billing, security or legal obligations. SMS recipients can reply STOP to opt out; see our SMS terms.

Retention and protection

We retain information for service, support and legitimate recordkeeping needs, then remove it according to the applicable retention process. Backups and required accounting records may remain longer. Access controls and other safeguards reduce risk, but no service can promise absolute security. The service is intended for business users, not children. Contact us about a privacy concern or request; material policy changes will be posted here with a new version and date.

Questions? Contact AI Smart Business. For a salon’s bookings, messages or records, contact that salon directly.